World-Class Customer Support:

Interstate Business Systems takes support to another level. Our clients count on the fact that when support is needed, we are there. We have technicians on call 24 hours a day - 7 days a week to ensure that your business systems are online and bringing you value.

The IBS Service Standard of Excellence,

Friendly, courteous service staff
Integrity and Honesty in diagnosis and repair
Responsive 24/7 service & support
Superior time tested products and hardware
Trained Factory Certified Technicians

The FIRST choice for service in St. Louis!!
You make the difference!

Who to Call:

IBS offers 24/7 support to our valued customers!

For service calls during normal hour (8AM - 5PM CST) and after normal working hours including weekends and holidays
Call - 314-638-3611

Note: Any phone support call (individually or accumulative) will be subject to phone support charges. Our fees are very competitive, so ask an IBS representative to review our support policy with you today. We accept major credit cards.

Warranty and Returns:

IBS normally warrants new register products for 90 days and POS equipment for 1 year. Most used products are warranted for 30 days as are service repairs, however check your service or sales contract for details specific to your system and service agreements.

Returns are handled through the service department. Call 314-638-3611 for details. Returns will only be authorized for uninstalled and used equipment and may be subject to a restocking fee of 15-20%, depending on the product.